Tech Support That Works for You.
Fast help. Clear solutions. Real technicians.
ServiceTechNow provides simple, reliable technology support for three types of users:
Business Tech Support
Technology support designed for small businesses and employees.
If technology is slowing down your work, ServiceTechNow can help restore productivity quickly.
• Office network troubleshooting
• Device and user support
• Email and software issues
• Printer and workstation setup
• Internet connectivity troubleshooting
• Office moves and equipment setupBusiness Pricing
Designed for small businesses that need reliable technology support.
One-Time Support
Business Support Session — $99
• Up to 60 minutes of remote support
• Network troubleshooting
• Email or software support
• Device and user issues
Advanced Troubleshooting — $199
• Up to 2 hours of remote support
• Network configuration help
• Router, switch, or firewall troubleshooting
Monthly Business Support
Business Starter — $99 / month
• Up to 3 support requests per month
• Remote troubleshooting
• Employee tech support
• Unlimited support requests
• Priority response
• Network troubleshooting
• Device configuration assistance
Emergency Support (Optional Add-On)
For urgent situations.
• Priority response
• Immediate troubleshooting session
Residential Pricing
Help with home technology issues such as Wi-Fi, computers, printers, and smart devices.
One-Time Help
Residential Quick Tech Help — $49
• Up to 30 minutes of remote support
• Basic troubleshooting and device setup
• Wi-Fi, printer, or device connection issues
Residential Extended Support — $89
• Up to 60 minutes of remote support
• Deeper troubleshooting and configuration
• Multiple device help
Monthly Support
Residential Tech Care Subscription — $19 / month
• Unlimited quick tech questions
• Up to 2 remote support sessions per month
• Device setup assistance
• Home network guidance
Residential Tech Support
Help with everyday technology problems in your home.
Whether your internet keeps dropping or you just bought a new device that needs setup, we can help.
• Wi-Fi troubleshooting and setup
• Printer and device configuration
• Smart TV and streaming setup
• Laptop and computer issues
• Home office setup and troubleshooting
• Smart home device support
Technician Support
Technical Backup for Field Technicians
Sometimes you arrive onsite and encounter equipment or systems you haven't worked with before. Instead of struggling alone, ServiceTechNow provides support to help technicians complete the job.
Whether you're dealing with unfamiliar hardware, networking issues, or a complex installation, we can assist with troubleshooting and guidance.
Types of Assistance
Technicians can get help with things such as:
Network troubleshooting
• Router configuration
• Switch configuration
• VLAN setup
• DHCP and IP issues
• Firewall troubleshooting
Hardware installation support
• Network rack installations
• Patch panel terminations
• Access point installations
• Camera systems and NVRs
• Modem and router setup
Telecom systems
• VoIP phone troubleshooting
• SIP and network connectivity
• PBX configuration basics
General onsite troubleshooting
• Device connectivity issues
• Network device communication problems
• Internet connectivity problems
• Diagnosing equipment failures
Technician Pricing
Support for onsite technicians who encounter unfamiliar systems or equipment.
This service helps technicians complete jobs successfully.
One-Time Technician Help
• Up to 20 minutes of support
• Basic troubleshooting guidance
Technician Field Support — $59
• Up to 45 minutes of technical help
• Assistance diagnosing network or device issues
Technician Advanced Support — $99
• Up to 90 minutes of help
• Step-by-step troubleshooting guidance
• Support for complex systems
Technician Membership
Tech Assist Membership — $25 / month
• Up to 3 technician support sessions per month
• Quick troubleshooting guidance
• Access to technician knowledge resources
Tech Pro Membership — $59 / month
• Unlimited quick support calls
• Priority assistance
• Help with networking, telecom, and device troubleshooting
ServiceTechNow
Tech Support for Homes, Businesses, and Field Technicians
We Make Tech Support Simple
Instead of confusing tech jargon or long wait times, we focus on getting you the help you need quickly.
Supported Technologies
• Windows
• macOS
• iOS / Android
• Home routers and mesh networks
• Network switches
• VoIP phones
• Printers
• Security cameras
Onsite Tech Network
ServiceTechNow also works with field technicians and contractors.
If you are an onsite technician, you can connect with opportunities such as:
• Network equipment installations
• Device deployments
• Structured cabling work
• Troubleshooting and support calls
• Equipment replacements and upgrades
Join a growing network of technicians working on real projects.